Make a complaint
Our complaints handling process aims to acknowledge the experience of the complainant, providing a confidential, safe and inclusive environment through which to raise and resolve the matter.
Our complaints process
Our complaints process should allow for equitable outcomes to be reached for all parties involved through open dialogue (as appropriate) and opportunities to engage external parties as required. Engineers Without Borders UK will ensure that all complaints are handled confidentially.
Please see our Privacy Policy for more information.
Make a complaint
Your matter will be responded to within 10 business days. You can expect to be kept up to date on the progress of your complaint.
