Responsible for: Processes and systems that support the day to day running of the organisation, including governance procedures, HR, compliance, equipment and facilities, finance.
Location: London, UK
Type of post: Full or part time (4-5 days/week), fixed term contract contract to end of April 2022
Remuneration: £30-34k per annum depending on experience (pro rata’d)
Leave: 24 days per annum, plus public holidays and 27-31 Dec (pro rata’d)
Application deadline: Midnight (BST), Sunday 1 August 2021
First stage interview: Thursday 12 – Friday 13 August (virtual)

Our Purpose

This decade is crucial and the changes we need to see in the engineering industry to achieve social and environmental justice cannot wait. To achieve our strategy, we need consistent and reliable processes at the core of our staff team, leveraging the support of a number of delivery partners.

About the role
Working closely with our Chief Executive (currently interim) plus Head of Engineering and Head of Sustainable Growth, you will run the processes and systems that support the day to day running of the organisation. This broad and varied remit includes governance procedures, HR, compliance, equipment and facilities plus finance. We are looking for someone to cover these topics until the end of April 2022 while we test the implementation of our exciting new strategy. Additional components of the role include helping shape our working culture and establishing a ‘new normal’ following the restrictions of COVID-19.

In this role, your primary responsibilities will cover:

  • People & Culture: Providing the management tools and support to drive excellence in team performance, including: team support structures; resource management reports; processes and procedures for recruitment, onboarding, performance management and offboarding; guidance and training to line managers; embedding our culture across the organisation; and ensuring HR policies and procedures are up to date and compliant. Responsible for ensuring HR documentation is in place (e.g. employment contracts etc.).
  • Finance: Ensuring finance policies and procedures are compliant, administering financial processes (e.g. raising invoices/ processing expenses) and collating reports, ensuring relevant team roles understand their budgetary responsibilities. Administration and first approval responsibilities for CAF bank.
  • Operations: Support for overall operational improvements and resource management. management and integration of software systems, facilities and equipment used to underpin our work, including: approving business cases and product selection; administering purchase, maintenance and end of life; ensuring change management and relevant risk management procedures are in place. Holding the support relationships with external suppliers such as Wholegrain, Ashurst and Accounting Solutions for Charities. Ensuring our continuous improvement process is upheld and consistent, including monitoring, reporting, evaluation and where necessary, change management so that we can deliver performance against our organisational goals.
  • Governance: providing secretarial support to Chief Executive, ensuring governance policies and procedures e.g. GDPR are maintained and compliant, ensuring annual reporting is submitted, arranging Board and Board sub-committee meetings, ensuring compliance with governance procedures (e.g. changes to articles of association).

Person specification
To ensure you’re the right person for the role and can achieve success for yourself and Engineers Without Borders UK, we think that the following skills, expertise and attitudes are essential for the role of Operations Manager:

  • Passionate about making a positive difference to people’s lives and the planet, and you see how engineering has a role in this.
  • Experience of effectively managing and improving operational functions across an organisation or team.
  • Experience of project management and delivering organisational compliance tasks.
  • Competent in the use of routine office software (e.g. MS Office), standard applications and personal computing hardware and able to learn and experiment with new software.
  • Good working knowledge of HR, IT, data protection and health and safety.
  • Excellent ability to plan, organise and balance conflicting priorities.
  • Experience of achieving objectives to a high standard.
  • Excellent written and verbal communication skills.
  • Ability to work effectively in a small team and on own initiative.
  • ‘Can do’ attitude and self-starter.
  • Commitment to Engineers Without Borders UK’s purpose and values.

Full job description

diversity, equity and inclusion

Engineers Without Borders UK is guided by a set of principles that we believe will help ensure that all viewpoints and knowledge are heard, included and respected.

We want to make the recruitment process as inclusive and accessible as we can. We have tried but we know that there might be more that we can do, particularly if you have experienced exclusion, disadvantage or discrimination, or if you have particular accessibility needs. We would be happy to provide any further support that you may require – please get in touch with us via [email protected] and we can think together about how to make this process easier for you.

We especially encourage applications from people of colour, LGBTQ+ people (we are a trans-inclusive organisation), people with disabilities, and people who have experienced other exclusion or marginalisation.

To apply

To apply for the role please send a CV (two pages maximum) and a covering letter (up to two pages) to [email protected]. Please outline clearly in your covering letter:

  • Your reasons for wanting to join the team at Engineers Without Borders UK
  • How you meet the role description and person specification
  • Your availability to be interviewed on Thursday 12 and Friday 13 August 2021 (virtually)
  • Your eligibility to work in the UK
  • Where you saw the role advertised

The deadline for applications is midnight (BST) Sunday 1 August 2021.

Please refer to our Privacy Policy for details of why and how we collect and store your data.

Engineers Without Borders UK is committed to selecting candidates for employment based on aptitude and ability, irrespective of gender, race, ethnic origin, disability, nationality, sexuality, religion or belief, marital status or social class.